London, United Kingdom Archives -

The opportunity

Due to high client demand, performance.io is expanding again.

We’re looking for a talented Junior Business Development Analyst to join the performance.io team. In this role, you’ll be working closely with the client facing business units (Sales and Accounts).

As a Business Development Analyst, your responsibilities will include supporting the business with internal initiatives such as horizon scanning, forecasting, and financial reporting, as well as client facing initiatives such as structuring of proposals and pitch presentations for prospective clients.

Being part of a close-knit London-based global team, you will have great visibility and exposure to senior directors in the company and the opportunity to progressively take on more and more responsibilities early on in your career.

Our ideal candidate will be an enthusiastic and committed individual looking to challenge the status quo and help guide our organisation into the future.

A bit more about performance.io

performance-io is rapidly transforming the pharma landscape when it comes to engaging customers online. With the industry’s number one online performance benchmarking solution and it’s proprietary SEO and SEO content solutions it is ensuring its clients (15 of top 20 pharma) win the organic search landscape and page one real estate on Google. As a result driving an exponential increase in customer touch points whilst driving down agency fees and preventing the proliferation of waste that exists in paid media in pharma. With a rapidly growing global footprint and offices across the US, Europe and India we are looking for the brightest talent to be part of the story and help drive our ambition to redefine online performance in healthcare.

What will you be doing?

Generate insights that shape and challenge the business development strategy
Analyse information gathered internally to track revenue vs. target, new business wins, business repeatability, market/account penetration and business development activity
Leverage external information to understand macro-climate at key accounts and market trends to highlight potential opportunities and risks
Support development of accurate and timely monthly financial forecasts and creation of reports and presentations for boards members and other senior stakeholders
Support development and data-integrity of customer relationship management (CRM) system to support business development and reporting activities
Support client services team in the development of pitch presentations and project proposals for prospective clients
Maintain and support changes to the pricing framework

What experience do you need?

1-2 years experience in a business analytics role
Bachelor’s or Master’s degree in Business Management or Finance related degrees
Highly proficient with Microsoft applications (e.g. Excel, PowerPoint) and Google workspace (e.g. Google slides, Google sheets)
Proven numerical and analytical capabilities, with strong attention to detail
Excellent written and verbal communicator
Critical thinker and problem-solver
Team player and ability to build strong relationships
Commercial and pioneering mindset
Proactive with ability to deal with ambiguity
Self-starter

Benefits and other details

Job type:
Full-time, Permanent

Location:
London, United Kingdom

Salary:
Competitive, to be discussed

Benefits:

Flexible working (1-2 days in London, 3-4 days from home per week)
25 days holiday p.a. plus bank holidays
Discretionary bonus scheme twice per year
Smart pension scheme
Private health insurance for full-time employees (following completion of probationary period)

Provision of MacBook
Half day off on Christmas Eve as a gift
Bookado – perks and discounts at entertainment venues across the UK
Company events
Casual dress (excluding client meetings)
Welcome pack

The opportunity

We are looking for a talented Account Director to join the performance.io team. As an Account Director, you will be reporting to our Global Head of Client Services and supporting with senior strategic consultancy and client services for accounts within our existing pharmaceutical & healthcare portfolio. As a senior project lead, you will collaborate with the Accounts, SEO & Content teams to define and deliver strategic SEO programmes that exceed client expectations, and ensure projects are delivered on time and on budget. You will also play an important role in business development, by driving organic growth within existing client accounts.

A bit more about performance.io

performance.io is a fast-growing SEO agency specialising in healthcare (including animal health) where we are rapidly transforming the pharma landscape, giving you the platform to make a real impact on people’s lives. With the industry’s number one online performance benchmarking solution and its proprietary SEO and SEO content solutions, performance.io is ensuring its clients (15 of top 20 pharma) win the organic search landscape and page one real estate on Google. We are a young, energetic and diverse team with offices in London, the US and India, where across the board we also place emphasis on the importance of enjoying social activity outside of work – we work hard and play hard. We are looking for the brightest talents to be part of the story and help drive our ambition to redefine global online performance in healthcare.

What will you be doing?

Providing direction and strategic guidance on multiple client accounts
Accountability for sign-off on all materials on the account, ensuring they are consistent and compliant with codes of practice and client SOPs
Evaluating activities and materials against the strategic objectives, providing guidance and supporting the team to continually improve
Demonstrating the skill and expertise required to consult at the highest levels of the client organisation
Having the expertise and confidence to challenge client thinking where necessary and provide strategic counsel, within and beyond the scope of existing programmes
Chairing or facilitating internal or external meetings or workshops
Managing junior accounts team members and overseeing their day to day work
Producing proposals and presentations for clients as part of new business mining
Proactively identifying organic growth opportunities within existing clients
Building relationships with key personnel within customer accounts
Manage budgets in line with strategy and agreed budget scope.

What experience do you need?

Ability to build lasting client relationships & experience in providing strategic consultancy to senior stakeholders (within the pharmaceutical & healthcare industry or digital marketing beneficial)
Excellent presentation skills
Extensive project management experience is essential
Experience with client services and account management (with a specific focus on clients in the pharmaceutical and healthcare industry beneficial)
Experience leveraging network to identify new business opportunities, and delivering effective pitches aligned with client briefs
Excellent verbal and written communication skills, with an acute attention to detail
Excellent time-management skills and ability to manage current large scale client projects
Strong numerical and analytical capabilities, including use and creation of Excel files and other standard financial accounting software
Experience of executing campaigns within digital channels beneficial
Strong understanding of wider digital marketing channels and environment
Knowledge of online marketing tools and technology
Critical thinker and problem-solving skills
Team player

Benefits and other details

Job type:
Full-time, hybrid working or remote | Permanent

Location:
London, United Kingdom

Benefits:

25 days holiday p.a. plus bank holidays
Discretionary bonus scheme twice per year
Smart pension scheme
Private health insurance for full-time employees (following completion of probationary period)
Flexible working – hybrid model of office days and working from home

Provision of MacBook
Half day off on Christmas Eve as a gift
Bookado – perks and discounts at entertainment venues across the UK
Company events
Casual dress (excluding client meetings)
Welcome pack

The opportunity

We are looking for a talented Account Manager to join the performance.io team. As an Account Manager, you will be working closely with the client services team to manage a portfolio of pharmaceutical, healthcare (including animal health), and consumer clients. The Account Manager is the key day-to-day client contact and has responsibility for on-going project management ensuring that projects are delivered on time and on budget.

This role will also involve internal agency responsibilities, including supporting marketing activities for performance.io (which include contributing to the management of agency social media channels).

A bit more about performance.io

performance.io is a fast-growing agency specialising in healthcare where we are rapidly transforming the pharma landscape, giving you the platform to make a real impact on people’s lives. With the industry’s number one online performance benchmarking solution and its proprietary SEO and SEO content solutions, performance.io is ensuring its clients (15 of top 20 pharma) win the organic search landscape and page one real estate on Google. We are a young, energetic and diverse team with offices across London, NYC, India and the Netherlands where across the board we also place emphasis on the importance of enjoying social activity outside of work – we work hard and play hard. We are looking for the brightest talents to be part of the story and help drive our ambition to redefine global online performance in healthcare.

What will you be doing?

Working closely with the Business Development Lead to ensure all accounts are serviced to the highest standards.
Ensuring all activity meets or exceeds clients’ performance expectations.
Build long-term relationships with clients.
Manage budgets in line with strategy and agreed budget scope.
Management of all assigned client projects to ensure that work is delivered to an exceptional standard, on budget and on time.
Overseeing development of monthly reports, creating agendas for client calls, and action summaries.
Quality control of work conducted by junior and more operational members of the team.
Supporting the team with pitch work to drive new business.
The Account Manager will be expected to expand their online performance marketing industry awareness, communication and project management skills to identify new opportunities, while proactively challenging and contributing to client handling activities and playing an increasing role in strategic input.

What experience do you need?

Ability to build lasting client relationships.
Project Management experience is essential.
Experience with client services and account management.
Excellent verbal and written communication skills, with an acute attention to detail.
Excellent time-management skills.
Strong numerical and analytical capabilities, including use and creation of Excel formulae.
Experience of executing campaigns within other digital channels, beneficial.
Strong understanding of wider digital channels and environment.
Strong skills in PowerPoint/Google slides to create presentations for clients.
Presentation skills to support pitches and client meetings.
Sense of ownership and pride in your performance and its impact on company’s success.
Critical thinker and problem-solving skills.
Proactive self-starter.
Team player.

Benefits and other details

Job type:
Full-time, hybrid working or remote | Permanent

Location:
London, United Kingdom

Benefits:

25 days holiday p.a. plus bank holidays
Discretionary bonus scheme twice per year
Smart pension scheme
Private health insurance for full-time employees (following completion of probationary period)
Flexible working – hybrid model of office days and working from home
Provision of MacBook

Half day off on Christmas Eve as a gift
Bookado – perks and discounts at entertainment venues across the UK
Company events
To work with the lovely performance.io bunch
Casual dress (excluding client meetings)
Welcome pack

The opportunity

As the performance.io rocket ship keeps climbing, we need to grow our in-house team of expert content managers to keep up with the huge demand for search engine-optimised content in the healthcare and pharmaceutical industries! We need someone with solid medical writing experience, combined with a keen interest in creating content for the web to join our small (but growing!) copywriting division.

Curious about how Google ranks content and want to write informative, scientific content that doctors and patients will actually see? If so, keep reading.

A bit more about performance.io

As our name suggests, here at performance.io we’re all about online performance; primarily we work with pharmaceutical / healthcare clients, though we do work with a few other exciting brands too! With countless pharmaceutical and healthcare websites out there with little to no organic traffic, the untapped potential for search-optimised content in these industries is huge!

As the only pure-play specialist SEO agency in healthcare and pharma, we help our clients break through the noise of misinformation and poor quality content. Our passion lies in healthcare because it’s where we believe we can do the most good. By creating accurate, helpful content that ranks highly on a search engine results page, we make sure that anyone who has a health-related search query gets the information they need.

What will you be doing?

Learning the ins and outs of SEO through our performance.io Academy.
Conducting research across a range of therapy areas to ensure content is scientifically accurate.
Writing clear, informative, and accurate medical copy for doctors, patients, and the general public in line with performance.io’s SEO strategies and guidance.
Collaborating with the SEO team to develop quality, search-optimised copy.
Guiding junior team members and providing senior review to ensure we produce quality, scientifically accurate content that aligns to performance.io’s content development guidance.
Manage client and internal communications regarding content across multiple projects, and lead content discussions on client status calls.
Working closely with Content Team Leads to ensure projects are running smoothly and support your development.

What experience do you need?

Educated to at least Bachelor’s degree level in life sciences, medicine, pharmacy or a related discipline.
At least 1 year of medical writing experience.
Able to distil complex medical concepts (e.g. disease features, drug efficacy and safety data) into simple content that’s clear, concise, and compelling.
Demonstrated experience managing the review process of content deliverables for pharma clients using applications like Veeva.
Existing knowledge of SEO is a bonus, but certainly not required – our performance.io Academy will get you up to speed in no time!

What type of person are we looking for?

Overtly curious – always asking questions and challenging the way we do things. As a small but growing business, we’re always looking for ways to improve our ways of working to benefit everyone.
Digital-savvy – are you excited at the thought of digging into the data behind content performance and rankings on Google? Do you get frustrated not knowing who is engaging with your content? Perfect – keep reading!
Likes a chat – in a fast-paced agency environment, overcommunication on project progress, issues, and priorities is key. We also want you to feel comfortable speaking your mind, and know that the best meetings start with a nice chat.
Deadline driven – you can’t beat the satisfaction of ticking a job off your to-do list on time, right? If you’re nodding your head then this is the job for you.
Expert plate spinner – you’ll be working across a variety of accounts, balancing different clients, therapy areas, and types of content. Our writers love the variety, but it means you need to keep your head straight and shift priorities at a moment’s notice.

Benefits and other details

Full-time position:
37.5 hours per week

Location:
UK (remote or office-based)

Benefits:

25 days holiday p.a. plus bank holidays
Discretionary bonus scheme twice per year
Smart pension scheme
Private health insurance for full-time employees (following completion of probationary period)
Flexible working – hybrid model of office days and working from home
Provision of MacBook

Half day off on Christmas Eve as a gift
Bookado – perks and discounts at entertainment venues across the UK
Company events
To work with the lovely performance.io bunch
Casual dress (excluding client meetings)
Welcome pack

The opportunity

We’re looking for a passionate SEO manager to join the performance.io team. As an SEO manager, you’ll work closely with the SEO and Accounts team to ensure all our accounts have strategic direction when it comes to SEO disciplines and help set SEO objectives for our clients. You’ll be a self-starter, willing to get stuck in and show initiative on ways we can grow our team.

As an SEO manager, you’ll be at ease in putting together presentations and recommendations and presenting back to clients whilst communicating technical recommendations eloquently. As we are a growing agency you’ll have plenty of opportunities to put forward recommendations on SEO products and toolsets along with our SEO team. You’ll have a desire to find and tell your own story and not be afraid to challenge the status quo.

In this role, you’ll be working closely with our accounts, content and technical function to ensure that all SEO recommendations are joined up to ensure we are delivering a holistic approach. You’ll be an all-round SEO with strong technical and content experience and ideally have worked in a digital agency in a similar role.

A bit more about performance.io

What will you be doing?

Contribute to pitches in pulling insights and putting together recommendations.
Work closely with our India function but also be hands-on in the creation of task deliverables, e.g internal linking audits, page speed recommendations, backlink analysis.
Take ownership over our keyword tracking tool and ensure that keyword tracking is set-up efficiently across all accounts.
Inform and help educate the wider business on updates within the SEO industry, particularly around medical SEO and E-A-T.
Attend regular client touchpoints to walk through recommendations and performance slides.

What experience do you need?

Ideally, international SEO experience is preferred and would be advantageous given our global client portfolio.
To be successful, you will have an interest in working across medical and pharmaceutical sites and learning all about medical SEO.
Demonstrate an interest and dedication to SEO out of your day to day role, i.e have your own blog or attend webinars/conferences around digital.
Think different, we have no problem with being maverick, at times it’s ok to act now, apologise later, if intentions are good.
Work hard, play hard. The energy you will bring to the team is important. To play, is to do things voluntarily, without predefined outcomes and to step outside of your comfort zone. This we encourage.

Benefits and other details

Job Type:
Full-time Permanent

Benefits:

25 days holiday p.a. plus bank holidays
Discretionary bonus scheme twice per year
Smart pension scheme
Private health insurance for full-time employees (following completion of probationary period)
Flexible working – hybrid model of office days and working from home
Provision of MacBook

Half day off on Christmas Eve as a gift
Bookado – perks and discounts at entertainment venues across the UK
Company events
To work with the lovely performance.io bunch
Casual dress (excluding client meetings)
Welcome pack

The opportunity

We are looking for a talented German Digital Account Manager to join the performance.io team.

This role will involve you working closely with the client services team to manage a portfolio of pharmaceutical and healthcare clients. The Digital Account Manager is the key day-to-day client contact and has responsibility for on-going project management ensuring that projects are delivered on time and on budget.

This role will also involve internal agency responsibilities, including supporting marketing activities for performance.io.

A bit more about performance.io

performance.io is a fast-growing agency specialising in healthcare where we are rapidly transforming the pharma landscape, giving you the platform to make a real impact on people’s lives. With the industry’s number one online performance benchmarking solution and its proprietary SEO and SEO content solutions, performance.io is ensuring its clients (15 of the top 20 pharma) win the organic search landscape and page one real estate on Google. We are a young, energetic and diverse team with offices across London, NYC, India and the Netherlands where across the board we also place emphasis on the importance of enjoying social activity outside of work – we work hard and play hard. We are looking for the brightest talents to be part of the story and help drive our ambition to redefine global online performance in healthcare.

What will you be doing?

Learning the ins and outs of SEO through our PIO Academy.
Working closely with the Business Development Lead to ensure all accounts are serviced with the highest level of client services.
Ensuring all activity meets or exceeds clients’ performance expectations.
Building long-term relationships with clients.
Managing budgets in line with strategy and agreed budget scope.
Management of all assigned client projects to ensure that work is delivered to an exceptional standard, on budget and on time.
Overseeing development of monthly reports, creating agendas for client calls, and action summaries.
Quality control of work conducted by junior and more operational members of the team.
Supporting the team with pitch work to drive new business.
The Digital Account Manager will be expected to expand their online performance marketing industry awareness, communication and project management skills to identify new opportunities, while proactively challenging and contributing to client handling activities and playing an increasing role in strategic input.

What experience do you need?

Although the main working language will be English, proficiency in German on a native level is absolutely critical to carry out work for our German projects.
Ability to build lasting client relationships.
Project Management experience is essential.
Experience with client services and account management.
Excellent verbal and written communication skills, with an acute attention to detail.
Excellent time-management skills.
Strong numerical and analytical capabilities, including use and creation of Excel formulae.
Experience of executing campaigns within other digital channels, beneficial.
Strong understanding of wider digital channels and environment.
Strong skills in PowerPoint/Google slides to create presentations for clients.
Presentation skills to support pitches and client meetings.
Sense of ownership and pride in your performance and its impact on company’s success.
Critical thinker and problem-solving skills.
Proactive self-starter.
Team player.

Benefits and other details

Full-time position:
37.5 hours per week

Location:
Remote or office-based (UK-based)

Benefits:

25 days holiday p.a. plus bank holidays
Discretionary bonus scheme twice per year
Smart pension scheme
Private health insurance for full-time employees (following completion of probationary period)
Flexible working – hybrid model of office days and working from home
Provision of MacBook

Half day off on Christmas Eve as a gift
Bookado – perks and discounts at entertainment venues across the UK
Company events
To work with the lovely performance.io bunch
Casual dress (excluding client meetings)
Welcome pack